Return Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help. Please review our return policy below.

Eligibility for Returns:

• You can return most new, unopened items within 30 days of delivery for a full refund.

• To be eligible for a return, your item must be unused, in the same condition as when you received it, and in the original packaging.

• Certain products, including but not limited to personalized items, perishable goods, and digital downloads, are not eligible for returns. Please refer to product-specific details before making a purchase.

How to Initiate a Return:

1. Contact us within 30 days of receiving your order at [Your Email Address] or through our website’s contact page.

2. Provide your order number and the reason for your return.

3. Our team will guide you through the return process and provide you with a return shipping label if necessary.

Return Shipping:

• The buyer is responsible for return shipping fees, unless the return is due to a defective product or a mistake on our part.

• If you receive a damaged or incorrect item, please notify us within 7 days of receiving the order to arrange for a return or exchange at no extra charge.

Refunds:

• Once we receive your returned item, we will inspect it and notify you about the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment. Please note, depending on your bank or credit card provider, it may take 5-10 business days for the refund to appear in your account.

Exchanges:

• If you wish to exchange an item for a different size, color, or product, please contact us for guidance. Exchanges are subject to product availability.

Non-Returnable Items:

• Gift cards

• Downloadable software products

• Opened or used personal care products

Contact Us: If you have any questions or need assistance, feel free to reach out to our customer service team at:

 Leslashyou@gmail.com or 610-579-1915